Our Values

Get it done

Clients trust us to consult them on how to get their money back. We take that very seriously. Our team will overcome obstacles, discover solutions and deliver outstanding results.

Do the Right Thing

We are guided by solid moral compasses and are in pursuit of the truth. We stand for what is just and right, and hold ourselves to a high level of ethical standards and responsibility. We are honest and forthright in our dealings. Emphasizing on trust builds better relationships, satisfied long-term customers and a better company overall.

Operate with transparency

We communicate both externally and internally with unwavering honesty, candor and respect.

Continuously adjust and improve

By looking at the “Glass Half Empty” perspective, we stay up to date with relevant regulations and amendments to laws and procedures of transaction disputes, to intensely focus us on how we can operate more effectively.

Make a difference every day

Our motto is to compete with who we were and what we did yesterday. That is the only way to stay focused and orient ourselves towards solutions. We arrive every day, ready to make a positive impact on the world through our knowledge, passion and hard work.

Customers Are Key

We‘re only successful if our clients are—and that drives everything we do.

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